Why Your Arlo App Not Finding Base Station?

The Arlo camera is an important part of your home security, it can be setup with the help of the Arlo app in phone or My Arlo login web interface in computer.

Here you will get to learn about the reasons why Arlo app not finding Base Station and we will give solutions to technical issue and help you to fix it.

Reasons:

• Arlo app is not updated.
• Arlo base station is connected to the router with damaged cable.
• No internet issue can also cause you this mentioned problem.
• If the router is not connected to the base station, then it obvious, you face this problem.

These were the reasons why your Arlo app not finding base station. Now, have a look at solutions to fix the mentioned problem.

Troubleshoot Arlo App Can’t Discover Base Station

These troubleshooting tips mainly used on the Arlo base station models like VMB4500, VMB4540 and VMB5000.

1. Check For Damaged Cables

If the power adapter and Ethernet cable of your Arlo SmartHub or Base Station is damaged, then your app will not find it. To solve it, check for the damaged cables, and replace without any delay.

2. Configure Arlo Again

One of the solutions is re-adjust all the settings in the Arlo app. make sure that Base station is connected to the router before reconfiguring the SmartHub, then follow steps;

• Connect your phone to the interface by linking the router network.
• Choose the Arlo app and start the Arlo app login process with credentials (username and password)
• You will enter to the interface dashboard, where you can adjust the settings again of Camera and Base station.

3. Dispel No Internet Connection Issue

The third solution to the Arlo app not finding Base Station problem, is check the lights status.

• Internet LED Solid Blue: If you see solid blue color on the internet LED, then it means Arlo SmartHub is connected to the internet with the help of the router.
• Internet LED Solid Amber: If the Internet LED is showing solid amber light color, then it means there is an internet connection issue.
• To solve the issue, make sure the Ethernet cable is not damaged.
• Make sure the cable is connected to the correct ports.
• Reboot the Base Station after adjust the settings and correct the hardware.

4. Router Connected to Arlo or Not

Router incorrect internet connection with the Base Station and modem can also trouble you with the same mentioned issue. To solve, first take a close look to the connection between the router and modem, check the connection is correct. Then secondly, check out at the connection between the router and Arlo Base Station.

5. Run Factory Reset Process

At last, if the problem is not solved, then run hard factory reset process on the bases Station.

To reboot the Station, find the RESET pinhole button and long press it for 10 second by using the pin or pen until the LED blinks amber color.

When the LED stops blinking the colors, then it means the device is rebooted and reset successfully.

Now, you have to open the Arlo app or Arlo security camera login interface and try to find the Arlo Base Station to establish the connection.

The End Section

Here, you have seen the reasons why your Arlo app not finding Base Station and solutions to fix the mentioned problem easily.