Why is My Arlo Camera Not Sending Email Alerts?

Arlo security cameras when connected to Base Stations give email notifications for every motion or sound detected. Apart from this, you will get email alerts for low battery and other system messages. These email alerts can be sent to someone else or multiple persons. But, there are times when email alerts are not received. In this blog, you will get to know why is your Arlo camera not sending email alerts and how to solve the problem. Keep reading.

Before Getting Started

You must know that email alerts for motion and sound detection are no longer available by Arlo cameras. You will get email alerts on these cameras: Arlo VMC4040P, VMC2020, VMC4030P, SLB1001, MS1001, LBB1001, etc.

Troubleshooting: Arlo Camera Not Sending Email Alerts

Check the Registered Email Address

There are chances that you have not used the correct email address to create your Arlo account. Therefore, you should confirm the same. The instructions given below will be able to help you with that:

• Complete the Arlo login process and reach the Arlo app’s dashboard.

• From there, select Settings.
• Tap Account Profile > Name > Email.
• Ensure that the email address mentioned there is correct and belongs to you only.

Confirm the Email Address

Perhaps, the confirmation of the email address is still pending. Thus, you should check your mailbox and see if there is an email from alerts@arlo.com. If there is any, you must read the email and click on the confirmation link in the mail. This will allow the camera to send email alerts on the registered mail address.

Check Your Spam Folder

You are advised to check the spam folder of your email provider. A lot of instances have been observed where the email provider marks even valid email messages as spam. In case, the Arlo emails are found in the spam folder, consider adding alerts@arlo.com to your address book. This will ensure that the email alerts are sent directly to your inbox.

Quick Tip: You have to be very sure that you have not snoozed the emails from Arlo. Otherwise, you will get an email but won’t be notified about the same.

Review the Storage Limit

Email service providers like Gmail give 15GB of storage to their users. If this limit is exceeded, then no email from Arlo account will be received. Thus, you are advised to check the storage limit. It can be verified from the progress bar located at the bottom of the Gmail dashboard. In case you are using a mobile app, the storage usage can be checked by tapping your avatar. If you do find that the storage limit is exceeded, you must clear up some space.

Check Email Forwarding

If you have set forwarding options for another email address, you won’t receive Arlo email alerts from camera. In that case, emails are sent to a different address i.e. to a new inbox. Thus, it would be worth a check if you are using email forwarding. If there is email forwarding done by you, log in to that email and see if there are alerts available.

Verify If Your Email Service Provider is Down?

There are chances that the Email server is down due to which you are not getting Arlo notifications. To check the same, we recommend you sending a test email to yourself. If you are not able to, you must wait as email server is down.

The Conclusion

That’s all about what to do if your Arlo camera is not sending email alerts. We hope that after following the techniques given in this post, you will be able to get rid of the problem.