Let’s Fix Arlo Camera Not Syncing to Base Station Issue!
If you have just purchased an Arlo camera and are trying to set it up, then one of the steps involves syncing the Arlo camera with the Base Station. You may also need to sync the Arlo camera and Base Station if you want to add a new camera to your Arlo security system. According to our technical team, many Arlo users get stuck with the Arlo camera not syncing to the Base Station issue while setting up their cameras. If you are on this page looking for a solution to the same issue, then rest assured that you are on the best page. With the help of our experts who have already assisted many Arlo users, we have jotted down the troubleshooting process for this issue. So, without wasting any more time, get down to reading this post.
How to Fix Arlo Camera Not Syncing Issue?
While you are syncing the Arlo camera to the Base Station, make sure that you are syncing one camera at one time. By using this trick, if the issue still appears, then check the next given troubleshooting process:
1. Keep Camera Closer to Base Station
The excessive distance between the Arlo camera and the Base Station is the primary reason for the Arlo camera not syncing issue. Bring the camera closer to the Base Station and then try to sync them using the Sync button. If the camera is successfully synced now, then congratulations, you can put rest to the troubleshooting process here. On the off chance, the Arlo camera has not synced even now, then you need to try the next hack.
2. Check Base Station & Camera Compatibility
Do you know not all Arlo cameras are compatible with all Arlo Base Stations? Perhaps you are trying to sync an incompatible Arlo camera to the Base Station. This usually happens if you are adding a new camera. If you want to know if your Arlo camera is compatible with your Base Station, then ask our experts. They will provide you with all the necessary information.
3. Charge the Arlo Camera Batteries
If the Arlo camera that you own is compatible with the Base Station then, check the camera batteries now. Maybe the batteries are not sufficiently charged which is why you are experiencing the Arlo camera not syncing problem. If your Arlo camera batteries are running low, then we suggest you charge them first and then try syncing your camera and Base Station.
4. See if Base Station is Operational
If the syncing could not happen even after sufficiently charging the Arlo camera batteries, then check the Base Station status. The Arlo Base Station should be properly installed and operational. It should be already added to the Arlo account before syncing with the camera. To verify if the Base Sation is correctly added, follow the steps given below:
- Unlock your smartphone and launch the Arlo app.
- Tap on Settings and then on My Devices.
- Select Arlo Base Station or SmartHub to open its settings.
- Here you will find its status.
Make sure that this is added to the Arlo account already. If the Base Station is not added, then get it added first.
Note: You can also use the web-based management utility using the login web address to check the Base Station status.
5. Use Correct Steps
Once you are sure that the Arlo Base Station is correctly installed and added to the Arlo account, try to sync the Arlo camera to the Base Station. Make sure that you are using the correct steps to sync the devices.
- Bring the Arlo camera and the Base Station closer to each other.
- Now, press the Sync button located on the Arlo camera.
- The LED will blink blue during the process is going on.
- Let the Arlo camera and Base Station sync completely.
Now verify if the devices are synced by checking Arlo camera live stream by accessing the Arlo camera login page on your PC or using the Arlo secure app.
Reset Arlo Camera
If by following the correct steps also, you are not able to get through the process and are facing Arlo camera not syncing issue, then reset your camera right away. Resetting will restore the factory settings on it. You can reset it by either using the Reset button or Arlo app. Once you are done with this, try syncing your Arlo camera to the Base Station again.
Let’s Wind it Up
We are very hopeful that the troubleshooting steps provided in this blog have helped you fix the Arlo camera not syncing with the Base Station issue. Under any circumstances, if you are still stuck with this issue, then getting in touch with our expert team will be helpful.