Arlo Pro 4 XL Won’t Connect to Arlo App – How to Fix
Fabricated with award-winning technology, Arlo Pro 4 XL is capable of safeguarding your house and belongings efficiently. You can use the Arlo app to check the recordings and manage the settings of your camera. But, what will you do if your Arlo Pro 4 XL won’t connect to Arlo app? The same has been highlighted in this write-up. So, walk through the information given here carefully to fix the issue with ease.
Solutions: Arlo Pro 4 XL Won’t Connect to Arlo App
1. Connect Your Camera to 2.4GHz Network
The Arlo security camera might fail to connect to the app if you attempt to establish the connection through the 5GHz WiFi network. Know that all the security cameras no matter whether it is Arlo Pro 4 XL or Arlo baby camera work via the 2.4GHz WiFi network. Thus, it becomes important to connect your camera to the 2.4GHz frequency band and not the 5GHz band.
2. Stay in the Range of WiFi Network
The next thing that you are supposed to do in order to address the problem in the discussion is to get a little closer to your host networking device. In other words, you should use the Arlo mobile application in the range of your WiFi network only. This is because your mobile phone (on which you’re attempting to use the Arlo app) and the Pro 4 XL camera must share the connection with the same WiFi network for the first time Arlo Pro 4 XL setup process.
3. Reduce the Gap Between Camera and Router
We are assuming that you are using a WiFi router as the host network. But, this tip remains the same if you have an Arlo Base Station or SmartHub. For your information, if the distance separating the Arlo camera and the main router is too much, both devices won’t be able to communicate properly. Thus, you are required to reduce the gap separating them. If possible, reduce physical obstructions from the path of the communication of the router and camera.
For Your Knowledge
If there are too many obstructions present on the path of communication present between the WiFi router and the Arlo Pro 4 XL security camera, they will distort the WiFi signals. Hence, the communication between both devices is likely to be affected a lot. So, be certain that your router or camera is not situated in a room where devices emitting electromagnetic signals, reflexive surfaces, and metal objects are present.
4. Check the Camera’s LED Status
Have a look at the camera’s LED light and see if it is blinking blue. If yes, then you need not worry as your security camera is being discovered for the Arlo camera setup process. The time frame for which the LED light is supposed to blink blue is two minutes. On the off-chance, the LED blinks longer than the decided time period, re-attempt the connection. If you have connected the camera to the Arlo SmartHub or Base Station, press the Sync button again. In case the LED is depicting some other color instead of blue, consider restarting the camera.
5. Use the Correct WiFi Password
The Arlo Pro 4 XL won’t connect to Arlo app if you are entering the incorrect WiFi password to connect to the network. Indirectly, the process of connecting the camera to the app is all about creating a connection between the WiFi network and the camera. Therefore, you need to be very sure about the WiFi password. There needs to be no typing mistake in the same. Also, make sure that you are connecting to the correct WiFi network.
6. Update the App
Perhaps, the Arlo mobile app version you are using to connect to the camera after completing the Arlo camera login is outdated. Of course, we do not need to reveal the inconveniences caused by an obsolete version of any mobile application. Therefore, we suggest you navigate to the application store of your mobile phone or tablet and install the latest app version. Be sure that you do not have the app installed by a third-party service provider.
What’s Next?
We hope that after giving a shot at the aforementioned solutions, you will no longer complain that your Arlo Pro 4 XL won’t connect to Arlo app. In case you are still making failed attempts, you need to be very certain about the thing that you have selected the correct camera model i.e. Arlo Pro 4 XL. Otherwise, you can visit the myarlo.com login URL for the management and setup process of the camera.
