Arlo Camera Not Recording or Sending Notifications. Help!
Arlo cameras are meant to record every activity happening around them and inform you about an activity via Arlo Push notifications on the desktop or app. But, is your Arlo camera not recording or sending notifications? If this is so, then you need to address the problem. But, before everything else, check the position of your security camera.
Is Your Arlo Camera Position Properly?
The improper positioning of the security camera can be the reason why it is not recording videos and sending you notifications. You need to ensure that walls or light fixtures more than 2.5 inches are not close to your camera. Here are a few more tips to ensure that your camera is positioned properly and record the motion:
- Elevate the security camera. It should be at least 7 feet high and must be aiming downward.
- The camera must not be looking through glass or similar objects.
- Your Arlo security camera should be at a safe distance from networking hardware (routers, gateways, etc.)
Solutions: Arlo Camera Not Recording or Sending Notifications
It seems that your security camera has not started recording yet and is not informing you about the same. Thus, you have to focus on the troubleshooting solutions mentioned below:
Charge Your Camera’s Battery
Low battery of Arlo camera can make it go offline. You can’t expect an offline camera record and send notifications about the same. Therefore, you need to charge your camera’s battery.
Enable Motion Detection Feature
There are chances that the Motion Detection feature is disabled on your security camera. Thus, we recommend you log in to the camera and ensure that the feature is enabled the camera rules. Here’s how:
- Open the Arlo app or go to my.arlo.com.
- Complete Arlo login using the correct account details.
- Tap Mode > Arlo Camera model.
- If you are using an Arlo SmartHub or a Base Station, you should not select the camera.
- Find Mode and tap the Pencil icon under the Mode category.
- Tap the Pencil icon next to Rules
- Select the check box next to Detect Motion.
- Tap Save.
- Activate the Mode.
Adjust Motion Detection Sensitivity
You are now suggested to adjust the Motion Detection Sensitivity settings of the camera. For this, log in to the Arlo app and select your camera model. Tap Devices > Device Utilities > Motion Detection Test. Now, you can adjust the slider accordingly to find out which settings are the best for your security camera.
Did you Enable Arlo Notifications?
There are chances that your Arlo camera is detecting motion, but not sending notifications. Therefore, you are suggested to enable Arlo notifications. Apart from this, ensure that you have registered your Arlo product using the correct email ID. Otherwise, alerts will be sent to some other ID.
Power Off and On Your Arlo Camera
You can also try restarting your security camera to fix the issue you are facing. You just need to remove the battery for a few seconds (10 seconds) and insert it back after that. If you are using a wired camera, you need to disconnect its power cord from the adapter and plug it back after a gap of a few moments.
Reset the Camera
In case the Arlo camera is still not recording or sending notifications, you are suggested to reset it to the default mode. Press its Sync button with a pin that arrived with the product. You can also use another sharp object. However, after resetting, you have to re-add the camera to the Arlo account.
The Final Thoughts
We are now about to wrap up the post that explained what to do to fix the Arlo camera not recording or sending notifications. We are hopeful that with the help of the hacks given here, you will be able to get the problem resolved.
