Why is My Arlo Camera Randomly Offline? What to Do?
If you want your Arlo security camera to record everything, you have to ensure its online status 24/7. On the contrary, it can be annoying when the camera goes offline all of a sudden. This blog will focus on the same situation where the Arlo camera randomly offline issue shows up stopping users from making the most of their security system. Continue reading.
Why is Arlo Camera Randomly Offline – Basic Fixes
The camera might go offline due to numerous reasons. For easy understanding of the concept, we have mentioned some of the common reasons along with their solutions in the table given below. Know that you might need to use the Arlo app during the troubleshooting process. Thus, be certain that your mobile phone has the latest version of the same.
Reason | Solution |
WiFi Interference | Have you mounted/placed your Arlo security camera in an environment consisting of multiple WiFi networks or networking gadgets? Well, there are chances that the signals emitted by such devices are not letting your camera get connected to the internet. Thus, you are advised to reduce the number of networks (if possible) and networking devices in the area where your Arlo camera is doing its job. |
Distance from the Gateway | If the distance between your WiFi security cam and the gateway (SmartHub, Base Station, or router) is not justifiable then also you can witness the Arlo camera randomly offline problem. To bring your camera into a constant action, you are advised to place your camera within the 300 ft i.e. 90 meters of the gateway. |
Wrong WiFi Frequency | Do you know that all Arlo security cameras operate on 2.4 GHz WiFi frequency? There are chances that you connected your camera to the 5 GHz frequency band during the installation process due to which it keeps going offline. FYI, 5 GHz frequency band offers has lesser network range. Due to this very reason, we suggest you connect devices like security cameras to the 2.4 GHz network that provides higher range. |
Apart from these reasons, there is a high probability that the device to which you have connected your Arlo security camera itself is not getting an internet connection from its host. This can further result in Arlo login problems. Thus, you are suggested to ensure that you are connected to an active internet source.
On the off-chance, the camera is still bugging you by going offline every now and then, it is advised that you turn towards the advanced fixes that we are going to highlight now.
Advanced Solutions: Arlo Camera Randomly Offline
The camera is a technical gadget and it is completely OK for such device to become a victim of an issue. But, with patience and the correct troubleshooting technique in hand you can address the problem easily. Here’s how:
1. Turn Your Arlo Camera Off and On
You can give this hack a try if the camera is not letting you sleep in peace by going offline. The reason being, technical glitches have a higher chance of affecting your camera’s ability to connect to the internet. Thus, you should turn off your security camera and switch it on again. The camera with a removeable battery can be rebooted by keeping the battery removed for 10 seconds. On the other hand, if your camera operates on direct power, you have to unplug the camera for a few minutes.
2. Check the Camera Temperature
Touch your Arlo security camera. Is it too cold? Or is it too hot to touch that you burnt your finger? Well, whatever the situation is, it is sign that the camera is not operating on accurate temperatures. For your knowledge, when the camera becomes too hot or cold, the Arlo setup app displays a warning and the camera shuts down on a temporary basis until safe operating temperature is achieved. To avoid such problems, it is recommended that you mount your camera in optimal temperatures (mentioned in the user manual).
3. Ensure Proper Power to Your Camera
Is your security camera getting enough power? You can check the power status with the help of the dedicated mobile app i.e. Arlo secure app. However, you also have the option of ensuring things manually. If the camera operates on a removeable battery, you have to make sure that it is properly inserted. And yes, it should be charged too. The camera’s power cable and adapter must be compatible in case your camera is wired. If you have plugged the camera into an electrical outlet, be very sure that the connections are secure and the socket is working.
Go for a Factory Reset
If all else fail to help you out with the Arlo camera randomly offline problem, you should go ahead with the Arlo camera factory reset process that will allow you to start everything from scratch.
The Bottom Line
Arlo security cameras are those eyes that awake even when you are sleeping. Therefore, it is necessary that your camera stays online every time. With the hope that after the implementation of the above-given solutions, you will be able to resolve the Arlo camera randomly offline issue, we are now wrapping up the post!