How to Reset Arlo Camera and Re-sync It?

Performing a factory reset of the Arlo camera erases its current configuration and also deletes it from the Arlo account. It means as soon as you reset the Arlo security camera, you will have to add it again to the account using the Arlo app.

There are two methods to reset an Arlo camera. In this post, we will discuss both methods in detail so that you can use any of them according to your convenience.

Methods to Reset Arlo Camera

You can reset your Arlo security camera either with the help of the SYNC button or using your Arlo login account.

How to Reset Arlo Security Camera?

1. Factory Resetting the Camera Using Arlo Account

The instructions to reset an Arlo security camera using the Arlo account are mentioned below. Before that, you need to make sure that your mobile is connected to the 2.4 GHz band of the same router to which your camera is connected.

• Open the Arlo app on your mobile phone.
• You can also access my.arlo.com on a computer.
• The next page will ask for your Arlo account credentials.
• Input the correct values and select Log In.
• Now, select Devices and choose the camera that you wish to reset.
• Tap or click the Settings icon.
• Tap Device Name > Remove Device > Yes.
• Return to the Devices page now.

The camera has successfully been removed from your Arlo account. In other words, you have completed the Arlo Camera Reset process. Know that you cannot reset the camera using the above-given instructions if it is offline. Also, you are supposed to be on the correct location for positive results.

2. Factory Resetting the Arlo Camera Using Sync Button

The following steps will help you reset the Arlo camera if you want to use the Sync button. You will have to charge the camera’s battery before resetting it in case the camera is offline due to the depleted battery.

• Unmount your Arlo security camera from its respective location.
• Find the Sync button.
• The location of the button may vary as per the camera model.

To see the Sync button, you will have to release the camera from its housing in case you have Arlo Pro 3, Pro 4, Pro S5, Pro 3 Floodlight, Ultra 2, and Go 2.

In case you have an Arlo Essential Wire-Free camera, the Sync button is present at the top of camera.

In other camera models, you will find Sync button at the top.

• Now, press the Sync button and hold for about 15 seconds.
• Wait for the camera’s light to blink blue.
• In Essential Wire-Free cameras, the light blinks blue at first and then blinks amber 3 times.
• The factory reset will complete in 15-45 seconds.

This is how to reset Arlo camera using the Sync button. Since the camera was offline during reset, you need to remove it from your Arlo account using the Arlo app. To do that, go to Devices > Select Camera > Settings > Device Name > Remove Device > Confirm.

How to Re-sync Arlo Camera?

After resetting, you will have to re-add the Arlo camera or perform Arlo setup again. For this, walk through the instructions given below:

• Launch the Arlo app and go to Devices page.
• Be very sure that you are on the correct location.
• Tap the Plus (+) icon.
• Select the Arlo device.
• Now, walk through the prompts and connect your camera to your WiFi router, SmartHub, or Base Station.
• Insert the camera back into its casing.

To Sum Up

Arlo camera factory reset is a simple process that can be completed with the help of the Sync button or via the Arlo app. It is expected that you will not only be able to reset the camera, but will also be able to re-sync it using the given information.